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May 29, 2013

How Seniors Benefit From Computers

Mike Klubok the Owner of Computer Concierge NY LLC has trained seniors as old as 95 to better use their computer.


The other day I spoke with a high level person in a non-profit organization that has a large senior membership about doing a technology related presentation to members of his organization. The person responded that as many of his members are in their 80s they would not find it useful. After mentioning a few items like how computers can help with health care for seniors, the social aspect, and being an enabler of life learning he suddenly became interested.

Keep in mind that when I talk about computers I am including smartphones and tablets like the iPad , Kindle Fire and others as they are computers.

I have worked with people as old as 95; Helping them to use their computer to keep in touch with friends and family, discover old friends, track their investments, and better use the features of Google search. These are some of the benefits of seniors using computers. Those I have worked with were very motivated to improve their computer skills and with good reason.

Connected seniors are more likely to be happier and healthier than their counterparts who do not use the internet. Evidence has shown that those seniors who are connected are less likely to suffer from depression. In an era where more of us live further from family and friends than ever before the internet has helped to stay connected.  I helped a woman in her 80s set up a Facebook account a while back to keep in touch with her grandchildren and see pictures of them and their travels in life. She also wanted to connect with friends she lost touch with from her childhood in Germany. I don’t know how much luck she had connecting with her lost friends but I know she was thrilled to see pictures of her grandson’s travels in Spain on Facebook that she likely would not have seen otherwise. I worked with another woman who received what she thought was a picture of her great-grandchild living in England who she had never seen and was unable to open it. When I arrived to address the problem she had opening up the file I realized it was not a picture but rather a video. Her tears of joy in seeing the video of her great-grandchild crawling was something special.  When I left she gave me a big hug and thanked me for helping her to see the video. Skype is also a great connector of friends and family that live miles and miles away.  Many years ago the phone company said that long distance was the next best thing to being there. Maybe then it was but now it has to be Skype.

The internet gives seniors better access to health care.  Communicating by email is a method used by more and more doctors. If you want to monitor what you are eating there are sites such as FitDay that allow you to do so. You also can do research.  Want to know more about a drug you are taking? Go to PDR.net.  Sites like WebMD and MayoClinic.com are just two sites that have an abundance of medical information. Both of them also have a symptom checker where you can find possible causes of your symptoms.
Studies have shown that truly lifelong learners have a better quality of life.  The internet provides the ability to quickly get information about world events, politics, sports, etc.  Wikipedia is one factor in why very few people these days have books of encyclopedias at home anymore.
   
The last item I will mention is that the internet fosters independence for seniors.  Seniors are now less likely to need someone to take them shopping. I have shown seniors how to shop using Amazon.  Their orders get delivered to their door.  Groceries can be ordered from sites such as FreshDirect.

So if you think you are too old to use a computer think again.  Ask some of the seniors I have worked with how using a computer has added to their lives and don’t be surprised if you see a 90something person in the park Skyping with their friend or grandchild.

Whether you are a senior or advancing towards one day being chronologically gifted I am available to help you better use your technology.  I can be contacted at (917) 572-3468 or email me at mike@computerconciergeny.com .
Feel free to join the conversation and post comments and questions on my Facebook page at Computer Concierge NY LLC  . There also are tips there to better use your computer, smartphoneiPad and other technology you may have or are thinking of buying.



Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park,  FlushingForest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park,  New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside NY vicinity.  Our web services are provided worldwide.

Bayside NY and the Internet

Bayside, Throgs Neck Bridge, Bayside NY, Queens, Queens NY, in Queens NY
Throgs Neck Bridge

This post could be adopted for almost any city, town, area etc. I live in Bayside,NY and most of my customers also live here. I have wanted to do a blog post about Bayside for a while. Let me first say that for any of the products, businesses, etc. that I mention, I have not received any compensation or assurances, hints, discounts, etc of compensation as of July 7, 2011 for mentioning the products, businesses, etc in question by anyone.  Bayside is bordered by Douglaston and Little Neck on the east, Flushing, Fresh Meadows and Whitestone on the west, Long Island Sound on the North and Jamaica on the south.  Bayside includes the neighborhoods of Bay Terrace, Bayside Hills, and Oakland Gardens. forest hills, great neck

When doing a Google search using "Bayside" the band Bayside from Queens is shown on the first page as well as a few Bayside, NY related pages and other terms having Bayside in it. Searching under the term "Bayside NY" yields more related to the area. (Hotels, Bay Terrace Shopping Center, Bayside Historical Society are a few). north shore towers, forest hills, forest hills computer, forest hills computer repair

The local park is Fort Totten which gets a good amount of visitors for the views offered and the historical buildings. Check their website often as tours, fitness walks, canoeing are just a few of the things offered this summer. There will be other offerings in the fall. http://www.nycgovparks.org/parks/forttotten/
Bayside, Bayside Queens, Bayside NY, in Queens NY, queens ny
Fort Totten

Bayside, NY also has many restaurants especially along Bell Blvd which is the main street and where most of the businesses are located. Doing a Google search "Bayside Restaurants" brings up a whole bunch of them mainly from Bayside, NY and also other locales such as Bayside Restaurant in Newport Beach, Ca. Change your search to "Bayside NY Restaurants" for a more personalized listing. If you are interested in a particular ethnic cuisine just add that particular ethnic cuisine in your search terms. Note that adding a specific ethnic cuisine will possibly include restaurants outside of Bayside.

Bayside NY, in Queens NY, Bayside Queens, Queens, Queens ny
Bayside after the 2011 blizzard.
You can find out more about Bayside by using Facebook. Put "Bayside" in the search tab on top of the page and you get items for more than Bayside, NY including the band Bayside.  Putting "Bayside NY" gives you largely co-op and condo buildings at first, then a few local businesses. Bayside Queens goes a little further. You can request to join a group "Bayside Queens" for starters. You can also search based upon the "Bay Terrace" and "Bayside Hills" sections. Keep in mind that there are likely to be others by those same name. There is a Bay Terrace section of Staten Island and related items will also show up when searching "Bay Terrace".

Bayside has a prominent shopping center. The Bay Terrace Shopping Center is located in the Bay Terrace section and contains many well known stores and attracts shoppers from Bayside and the surrounding areas. It is a good place to meet for socializing as well as shopping. They also have a page on Facebook as well.

Another good search are the following Wikipedia sites:

  1. http://en.wikipedia.org/wiki/Bayside,_Queens - Wikipedia article on Bayside.
  2. http://en.wikipedia.org/wiki/Bay_Terrace,_Queens - Wikipedia article on Bay Terrace section of Bayside.
  3. http://en.wikipedia.org/wiki/List_of_Queens_neighborhoods - List of Queens neighborhoods by geographical location.
The Wikipedia entries noted above also provide selected external links that may be of interest. 
Bayside after the 2011 blizzard.


Last but not least by going onto Twitter (you do not need to log in) and putting the terms "Bayside NY" or "Bayside Queens" you may just find something of interest.
Throgs Neck Bridge
In all Bayside, NY is a nice area to live in or visit. See some of the pictures I have taken in the area and included. If you are new to or unfamiliar with the area, you can learn more about it by using the internet and social media sites like Facebook and Twitter. If you live in Bayside, NY enjoy what Bayside has to offer.  If you don't, you will be welcomed with open arms when visiting.

If you have additional questions about storing information on the internet, I can be reached at (917) 572-3468 or email me at mike@computerconciergeny.com 

My Facebook page provides information on the current goings on in the technology field. There are tips to better use your technology. For timely information, please visit and "Like" my page.

Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park,  Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park,  New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside, NY vicinity.  Our web services are provided worldwide.

Combining iTunes Accounts

iTunes, sync, Mike Klubok. Computer Concierge NY LLC, iPad, iPod,  Mike Klubok, Making Your Computer Personal, Computer Concierge NY LLC, technology, computer, iTunes, iPad, iPod, Apple, apple iPad, iPad News, marriage, relationships, iPhone, iPod Touch, sync iPhone, iPod touch,
Yes you can combine the contents of iTunes accounts.


I have been getting questions from both married and non-married couples about merging their iTunes accounts. Currently and I do not anticipate this changing, you cannot merge iTunes accounts.  You can however combine the contents of more than one iTunes account which I have done for a few clients and it can be an involved process. What I will discuss here are issues to consider after combining the contents of the respective iTunes accounts into one iTunes account. For discussion purposes let’s assume that you will be using the iTunes account with your iPad. You can determine what in iTunes you wish synced to your device.

For your music, every song should be in at least one playlist. Not everyone including your significant other will like all of the same songs. As such, you will not want to sync all.  You can sync your music by any combination of playlists, artists, genres and albums. Having every song in at least one playlist provides you greater flexibility with these options. 

You also need to determine which apps on the combined iTunes account you want on your iPad. If you want apps on your iPad removed then in the Apps section under your iPad select those Apps you wish removed.

For any Movies, TV Shows and Podcasts on the combined iTunes account, select the option you wish for each.  You can choose not to sync them, all unplayed, 1 of the most recent unplayed, 5 of the most recent new, all, among other options. 

For Books, you can sync all, some or no books. Make your desired selection.

With photos, you will choose the pictures you wish synced to your iPad by folders. Again you can choose not to sync photos, sync from some or all folders. It is your choice.

As you can see the options are not all or none. You have a large amount of control over what you wish to have synced from the combined account to your iPad. Keep in mind that you also can change these selections later on. You are not locked into them.  

Becoming a couple can become an exciting time.  Successfully blending your iTunes contents can be another part of the experience.

If you have further questions about combining iTunes accounts, I can be contacted at (917) 572-3468 or email me at mike@computerconciergeny.com .

Feel free to join the conversation and post comments and questions on my Facebook page at Computer Concierge NY LLC  . There also are tips there to better use your technology.





Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park,  FlushingForest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park,  New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside NY vicinity.  Our web services are provided worldwide.

The Benefits of Having A Digital Calendar

calendar, time saver, organizer, google calendar, digital calendar,Mike Klubok, Computer Concierge NY LLC, technology
A digital calendar has many advantages over a paper calendar.
If you still use a paper calendar instead of a digital calendar you are missing out.  There are quite a few ways that having a digital calendar especially in today’s world where more and more people have smartphones is better than a paper calendar.

For me perhaps the biggest one is being able to share my calendar with my wife and vice-versa. She can see my schedule at a glance and I can see hers. If I need to schedule something I can look at my wife’s calendar to see if there is a conflict. I don’t have to tell someone that I need to check if my wife planned something since I can already see her schedule.  I also allow my son who lives with us to see whether or not I have an appointment without him seeing the details of it.

I also can refer to past events quickly wherever I am. Most people do not keep paper calendars for years unless they have to for business reasons and/or tax purposes. They may have to search to remember where they put their paper calendar. Further if a paper calendar is lost then what?  I may miss a scheduled appointment or have to call and reconfirm an appointment that I wasn’t sure of. With a digital calendar I can go to a computer, smartphone, etc. With a digital calendar you can go back years unless you erase an event after it occurs. I do not recommend that you do this and I do not erase events after they occur. A digital calendar hardly takes up space on a smartphone, iPad, etc. and you can access it offline as well. This is great for when travelling.  If I am in a foreign country, I do not have to worry about incurring roaming charges for accessing it. I also do not have to worry about being somewhere without internet access. While I do not have events that go back that far, my Google Calendar allows me to go back to 1980 to see dates on my digital calendar. A paper calendar does not give me anywhere near this flexibility.

If I have an event that occurs the same time on a weekly, monthly, or yearly basis I only need to enter it once and provide the recurring information. It is automatically added for the recurring dates. If I need to reschedule or cancel a date, I can do it for just that date. The recurring pattern is maintained for the other dates. Talk about a timesaver.  Further if I need to change of cancel an appointment on a paper calendar a pencil can erase it but what if you only have a pen? Cross it out and if changed reenter it. It can get sloppy either way.  With a digital calendar you can delete or move it as needed. You also have a limited amount of space to write information on a paper calendar.  On my Google Calendar I have never gotten to the limit but I know there is a much higher limit.  I can add website links if need be. I also can attach a file that I need the same way I can attach a file to an email message.

With a digital calendar, I can change my view whenever I need to.  My default is daily but I can instantly change to a weekly, monthly or custom view. If I have a “week at a glance” or “month at a glance” calendar I am stuck with that view. 

Now this is not a generational thing.  My sons who are 19 & 21 both use a paper calendar. My wife and I use our digital calendar which is Google Calendar.

Yes there are advantages to using a paper calendar. Should there be a syncing problem between devices you could forget an appointment or if there is a power failure you could have issues accessing it but the advantages of a digital calendar greatly outweigh the disadvantages.

So do you use a paper calendar or a digital calendar?  If you currently use a paper calendar will you at least consider trying a digital calendar such as Google Calendar?

If you want to know more about how you can digitalize your calendar I am available for that and to help you better use your technology.  I can be contacted at (917) 572-3468 or email me at mike@computerconciergeny.com .

Feel free to join the conversation and post comments and questions on my Facebook page at Computer Concierge NY LLC  . There also are tips there to better use your computer, smartphoneiPad and other technology you may have or are thinking of buying.




Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park,  FlushingForest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park,  New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside NY vicinity.  Our web services are provided worldwide.

May 8, 2013

Do You Know Google Search Is More Than A Search Engine?

Most everyone knows the benefits of searching for things on the internet using Google as a search engine. What many do not realize is that Google's search engine is more than just that.

If you need an answer and cannot find a calculator Google does basic calculator functions.  This includes your basic (+, -, *, /) as well as percentages and raising a number to a power.  You can even do an equation such as the one in the example below.


Google Search, Google,






Need to convert currency?  Enter the amount you wish to convert from to the currency you wish to convert to.  If needed, you do not even need to take into account US$.  Say you are going to Canada and need to convert to Canadian Dollars from US$.  Type "Convert" then the amount you wish to convert from to the currency you wish to convert to as shown.



And as long as we are discussing a financial application of Google search, if you wish to find the stock price of your favorite stocks you can do that as well. By typing “stocks: ?” where “?” represents the name of the listed company or its code on the exchange you can obtain an up to the minute stock price of the stock you are interested in.



If you wish to convert from quarts to gallons, going from English measurements to Metric such as miles to kilometers you can do that as well.  Also a great use when converting from Fahrenheit to Celsius when you are away and need to know the temperature in a measurement you are familiar with.


If you type in the following from the Google search bar; “Movie:11361” this will bring up Movie times and locations for the area of zip code 11361 for the current day.  On the left side you have the ability to change days for up to 3 days ahead. So if you are wondering what movie you and your friend or significant other wish to see Google is a great source for that as well.  Further type “Movie: The Amazing Spider-Man 11361” to see where The Amazing Spider-Man is playing in the vicinity of zip code 11361.

More and more of us are ordering merchandise online. Many vendors when they ship the goods to you will email you with a tracking number of your shipment. You can track the shipment using Google. In the search bar enter the package tracking number.  Google determines which carrier has the package and provides you with a link to the carrier status page for the shipment you are expecting where you can see where it is.  I have used this to track letters that I sent requesting a return receipt as well. 

As I mentioned earlier quite a few of us have Google set as our homepage. If you do, these queries can be done right from there. I am not suggesting that you set your homepage to Google.  That is a personal choice.

These are just a few ways that you can use Google search for more than the typical internet search.  If you have additional questions about storing information on the internet, I can be reached at (917) 572-3468 or email me at mike@computerconciergeny.com

My Facebook page provides information on the current goings on in the technology field. There are tips to better use your technology. For timely information, please visit and "Like" my page.

Computer training and many types of computer repairs can be done remotely. If you or someone you know needs either training to better use your computer or repairs I am now doing it on a remote basis in addition to in person locally.

http://computerconciergeny.com/3/post/2012/10/joinme-how-to-use-to-allow-someone-to-remotely-view-and-control-your-computer.html takes you to a narrative to use Join.me. It is a very user friendly site and it is easy to temporarily allow control of your computer. I also did an online video as well which is on the following link. http://www.youtube.com/watch?v=AyRSqpYNVQY

Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park,  Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park,  New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside, NY vicinity.  Our web services are provided worldwide.

April 24, 2013

Is It Time To Ditch Your Landline Phone?



While recently looking into changing my cell plan I noticed that unlimited talk time for domestic minutes is becoming more prevalent and at a reasonable price.  It had me wondering about ditching my landline.
For those who are thinking the same thing you need to answer a few questions. 

What are the current costs of your landline? What does it include?  I have friends who have a plan that includes cable, internet and phone service. If they were to give up the phone service part they would actually pay more. So they are keeping this plan and use the land line for faxing and as an emergency phone. Does an elderly person live with you or are you elderly? You may want to keep that landline phone regardless of the savings. My personal landline costs $10 monthly with unlimited calls anywhere in the US, Canada and Puerto Rico. Check with your landline carrier. They may offer you an incentive to stay with them if you are inclined to keep it. If you are not using Voice Over Internet Protocol (VOIP) – you still have phone service in the event you lose your electricity. That said, some VOIP may have a backup in the event you lose power.  However after Hurricane Sandy I heard that some affected by it lost backup power. I am sure landline phones without VOIP lost service during Hurricane Sandy as well.

Do you fax?  I presently do a limited amount of faxing using my all in one printer.  Depending on how much faxing you do it may be beneficial to find an alternate way to send faxes. Your smartphone can also be used to send faxes.

Do you make international calls and if so how much?  Would you be better served by getting an international plan for your cell phone?  Can you use a video application like Skype or Facetime to make your international calls? If you are using one of these applications you can talk anytime, no matter where either of you are for free.

Because of the low rate I am paying and my occasional faxes I am keeping my landline for now.  The day will come where my landline will join that rotary dial phone I had in my first apartment.

If you have further questions about whether or not to ditch your landline, how to keep it and pay less or other technology problems you may have I can be contacted at (917) 572-3468 or email me at mike@computerconciergeny.com .
My Facebook page provides information on the current goings on in the technology field with tips to better use your technology. For timely information, please visit and "Like" my page.

Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park,  Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park,  New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside, NY vicinity.  Our web services are provided worldwide.

Why Chatting Online With Customer Support Or A Sales Person Can Be Beneficial To You


Computer Concierge NY LLC, Mike Klubok, Forest Hills, nyc, new york, queens, bayside, ny


Ok I know many of you will be turned off by the title of this but before you decide not to read further, hang on. Want to save time?  Want to maybe save money?  Want a written record of your conversation?  Chatting online is for you.

We are all familiar of calling and having to wait for a sales person or customer service representative (rep) to come on the line because there are other callers ahead of you. The wait is a lot less when chatting online.  Yes I know that it is quicker to talk then to type especially on a smartphone since the keyboard is not large.  I have gotten through to customer service a lot quicker every time when an online chat is available. The time saved in not waiting for a customer service rep to come on the line can more than offset your slow typing.  The customer service reps are trained to be patient.  The companies would rather you use their online chat feature since less customer service reps are needed.  A customer service rep can handle more than one chat at a time.

I’ll lump saving money and a written record in the same group.  Long story short, I was not sure if my phone service covered me on my recent trip to Puerto Rico.  I went to the Verizon store near me and they told me that only texting was covered. I did some work for a client before my trip and we were talking about Verizon.  He mentioned without me saying anything that with Verizon there is not charge for using the phone in Puerto Rico. The next day I went to the Verizon website and did an online chat with a customer service rep. The customer service rep told me that under my plan calls, internet usage and text messages were included while I was in Puerto Rico. Not only did I save a copy of the chat but I was also emailed one by the rep I spoke with. I did not get charged for using my phone while in Puerto Rico but if I did, I had the written record of my chat and would have used it to contest the additional charges. I know yes I know that the calls may be recorded for quality assurance but I am not aware that they ever are required to share it with you.

So the next time you have an customer with a product you own or are thinking of purchasing something online and need help, don’t call but rather if the company has a chat feature give it a try. The savings time wise and moneywise as well as a written record may get you too to convert.

If you have further questions about combining better using your technology, I can be contacted at (917) 572-3468 or email me at mike@computerconciergeny.com .

Feel free to join the conversation and post comments and questions on my Facebook page at Computer Concierge NY LLC  . There also are tips there to better use your computer, smartphone,  iPad and other technology you may have or are thinking of buying.



Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park,  FlushingForest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park,  New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside NY vicinity.  Our web services are provided worldwide.